Shipping & Returns

Shipping

• Orders are processed within 2–3 business days.
• Standard U.S. delivery takes approximately 3–7 business days after shipment.
• You’ll receive tracking information when your order ships.
• Shipping to Canada is available. Customs fees and import taxes are the customer’s responsibility.
• Free shipping on all orders over $100.

Returns & exchanges

• Returns or exchanges may be requested within 30 days of delivery.
• Returned merchandise must be unused, unwashed, and in its original condition.
• Customers pay return shipping unless an item arrives damaged or incorrect.

Start a return

Email alpha@alphakisusi.com with your order number and the reason for your return.